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The Alabama Department of Human Resources says they are pleased to announce the launch of the new ConnectEBT mobile app.
This app is a more secure process for EBT cardholders to access their account to check their SNAP balance in real-time, request replacement EBT cards, change their PIN, view all EBT transactions, and find answers to frequently asked questions. In addition, DHR is working with the EBT vendor to add features that will give clients additional controls to help prevent theft of EBT benefits.
“This new app is part of our plan to increase security enhancements. This is the first step out of many that will greatly decrease the fraud happening to our clients,” said Alabama DHR Commissioner Nancy Buckner. “The Food Assistance Division has worked tirelessly to implement these features for our clients to continue putting food on the table and feed their families without interruption.”
The ConnectEBT mobile app is the only authorized EBT app for Alabama’s SNAP/TANF clients.
The ConnectEBT app is available on the App Store for iOS users and Google Play store for Android users:
Download the app for iPhone users:
- Go to the “App Store” on your iPhone.
- Search ConnectEBT in the search bar.
- Tap “Select” and prepare for the app to be downloaded to your phone.
- The app is ready to use.
Download the app for Android users:
- Go to the “Google Play Store” on your Android phone.
- Search ConnectEBT in the search bar.
- Tap “Install” and prepare for the app to be downloaded to your phone.
- The app is ready to use.
The Food Assistance division of DHR administers the SNAP program in Alabama. More information on the program can be found here.
